Maîtres d'hôtel and hosts - Emploi d'avenir
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Maîtres d'hôtel and hosts

Greet and accompany guests to their tables; monitor and coordinate the activities of food and beverage servers.
Your interpersonal skills are matched only by your organizational skills. You like customer service as well as personnel management. Autonomous and responsible, you know how to supervise with discretion and efficiency.

 
Average salary14$ / hour
 

Description

Maîtres d'hôtel and hosts greet patrons and escort them to tables, and supervise and co-ordinate the activities of food and beverage servers. They are employed in restaurants, hotel dining rooms, private clubs, cocktail lounges and similar establishments.

Main tasks

  • Receive and record patrons' reservations and assign tables
  • Greet patrons at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas
  • Speak with patrons to ensure satisfaction with food and service, and attend to complaints
  • Order necessary dining room supplies and equipment
  • Inspect dining and serving areas and equipment
  • Supervise and co-ordinate activities of food and beverage servers and other serving staff
  • Accept payment from patrons for food and beverage
  • Maintain financial statements and records and ensure safe-keeping
  • Prepare work schedules and payrolls
  • Interview candidates for food and beverage server positions and train new employees
  • May be responsible for marketing and advertising the dining establishment.

Training

DIPLOMA OF COLLEGE STUDIES (DCS)

Hotel Management

More information

More information on this job on IMT onlineThis link open an external website in a new window.

This trade is in highest demand in these regions:

  • Outaouais
  • Laval

This site presents a selection of the best job opportunities. At the national level and in all regions, the possibilities are numerous.
To know more, see IMT onlineThis link open an external website in a new window..